Welcome to Couplesy!

Protecting your privacy is a core priority at Couplesy. We are firmly committed to upholding your privacy rights and adhering to all pertinent laws and regulations governing the collection of your personal information. This privacy policy, in effect since November 1, 2023, and most recently updated on the same day, governs the manner in which we collect and handle your personal data, not only within our Application but also across other platforms that we own and manage.

Information We Collect

We collect two types of information:

Purpose of Data Collection

We collect activity time data to generate reports and assessments for the purpose of enhancing our application's features, user experience, and overall performance. This data helps us understand how users interact with our app, allowing us to make informed improvements and optimizations.

Log Data

When you visit our Application, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter. Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.

Personal Information

We may ask for personal information which may include one or more of the following:

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In this instance, we only collect personal information that is reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our Application:

We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security. We will comply with laws applicable to us in respect of any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.

If you wish to delete your data from our systems, please follow the steps outlined below:

a. Account Deletion: For services that require user accounts, you can typically delete your account by accessing the account settings or profile page within the application or website. Look for options such as "Delete Account" or "Close Account" to initiate the deletion process.

b. Data Removal Requests: If you are unable to delete your account or require assistance with data removal, please contact our Privacy Team directly. Provide us with the necessary details to verify your identity and specify the data you wish to delete. We will process your request promptly, subject to any legal obligations or legitimate business interests that may require us to retain certain information.

Children’s Privacy

Our application is not intended for use by children under the age of 13. We do not target any of our products or services directly to this age group, nor do we knowingly collect personal information from children under 13 years old.

International Transfers of Personal Information

The personal information we collect is stored and/or processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers in accordance with the requirements of applicable law; and (ii) we will protect the transferred personal information in accordance with this privacy policy.

Your Rights and Controlling Your Personal Information

You always retain the right to withhold personal information from us, with the understanding that your experience of our Application may be affected. We will not discriminate against you for exercising any of your rights over your personal information. If you do provide us with personal information, you understand that we will collect, hold, use, and disclose it in accordance with this privacy policy. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to use your personal information for direct marketing purposes, you may change your mind at any time. We will provide you with the ability to unsubscribe from our email database or opt out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.

Limits of Our Policy

Our Application may link to external sites that are not operated by us. Please be aware that we have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.

Reference

We comply with the Terms Of Services and Privacy Policy of the following parties:

Legal Notices

Couplesy is an application owned and operated by Minu PTE. LTD. All references to "Couplesy," "we," "our," or "us" in this document refer to Minu PTE. LTD.

Couplesy is an API Client that uses YouTube API services.

Couplesy allows third parties to serve content like advertisements.

Contact Us

If you have any queries about the application or these terms and policies, please contact us at:

Minu PTE. LTD.
70 North Bridge Road
Bugis Cube
Singapore 188735
Email: [email protected]